What happens if occupants feel information is being withheld during the remediation process?

When occupants feel that information is being withheld during the remediation process, it can lead to an increase in their perceptions of health risk. This is primarily due to the natural human tendency to be suspicious of hidden motives or uncommunicated risks. When people lack transparency or access to information, they may assume the worst regarding their safety and well-being.

In situations where open communication is not established, occupants might speculate about potential dangers or the extent of the issue, increasing their anxiety and perception of risk associated with mold or other environmental hazards. This perception can significantly affect their overall sense of security and trust in the remediation process. As a result, it's imperative for professionals handling mold remediation to maintain clear and honest communication with occupants to alleviate concerns and foster trust.