What is a potential consequence of not communicating with building occupants?

When building occupants are not communicated with during the mold remediation process, a significant potential consequence is that they may develop distrust in the remediation efforts. Clear and consistent communication is crucial to keep occupants informed about the procedures, safety measures, and timelines involved in the remediation. Without this information, they might feel uninformed and anxious about what is happening in their environment. This lack of trust can lead to resistance towards the remediation process, increased tension, and potentially even complaints or legal actions. Furthermore, establishing trust through communication can facilitate cooperation from building occupants, which is essential for the success of any remediation project. Therefore, fostering a transparent dialogue is vital for both maintaining occupant confidence and ensuring the effectiveness of the remediation strategy.